FAQs

The world is gradually opening up again and we have to approach our tours slightly differently with Covid 19 in mind to ensure your safety and so that you can rest assured that we are doing all we can to ensure your safety during your time with us. We are regularly monitoring the government guidelines on Covid 19 and we are reviewing our activities to remain compliant with these and have conducted and completed a full risk assessment for our tour activities and as such we have implemented new practices and procedures to ensure the safety of you our clients and our leaders.

To enable you to have complete peace of mind when planning ahead, we will transfer your booking of the same workshop or tour at a later date, or transfer of your booking to another workshop or tour if we are unable to run your tour due to Covid 19. If we have to cancel a tour due to government restrictions then the same conditions apply. These conditions replace our normal booking terms and conditions. We strongly recommend taking out travel insurance that covers every eventuality including tours in the UK.

Our terms and conditions require you to arrange travel insurance that covers against the usual risks such as delays, lost baggage, by airlines, accident, illness, etc. The price of the tour does not include insurance. Whilst COVID is still around you should ensure that your travel insurance covers this aspect.

Workshops and tours generally have to be cancelled no less than eight or 12 weeks (UK and International respectively) before they run. If you wish to do this then please get in contact. Deposits are not refundable unless we cancel the workshop or tour.

We will send out joining instructions and other material you may need (such as guidance on flights, hotels, meeting times, clothing, equipment) before the workshop or tour is scheduled to run. If you have any specific information needs before then please do not hesitate to get in contact with us.

Yes there is and this varies by tour. The tour will be confirmed 8 or 12 weeks (UK and International respectively) before it is scheduled to run. If you need to make additional travel arrangements then please ensure that these are flexible or wait for us to confirm the workshop or tour is going ahead. If we are not able to run the workshop or tour then you can have a full refund or transfer to another tour, workshop or class.

Yes it is. If you would like to share with another person then please contact us. Often a discount would be applicable and we will advise you of this.

The world is gradually opening up again and we have to approach our workshops slightly differently with Covid 19 in mind to ensure your safety and so that you can rest assured that we are doing all we can to ensure your safety during your time with us. We are regularly monitoring the government guidelines on Covid 19 and we are reviewing our activities to remain compliant with these and have conducted and completed a full risk assessment for our workshop activities and as such we have implemented new practices and procedures to ensure the safety of you our clients and our leaders.

Hotel accommodation and what is included in terms of meals is described in the description of every workshop and tour. If you do not need this then please get in touch and we can offer discount on the price.

Yes. Let us know your requirements and we will pass them onto the hotel or venue being used.

To enable you to have completed peace of mind when planning ahead we will offer you a full refund, transfer your booking of the same workshop at a later date or transfer of your booking to another workshop if we are unable to run your workshop due to Covid 19. If we have to cancel a workshop due to government restrictions then the same conditions apply. These conditions replace our normal booking terms and conditions.

You have lifetime access to all course materials you are enrolled to. From time to time we will update videos and add new content and these will also be available to you.

We have a dedicated platform tailor made for our online courses and hosted by LearnWorlds. You can access all our courses at learnonline.aspect2i.co.uk. When signing up for a course for the frist time you will set up an account with a user id and password and you will use this to access all your courses from there on.

Simply follow the link https://learnonline.aspects2i.co.uk and click on 'sign in'. Here you can ask for a new password. Your user id is the email you signed up with. If you are having any problems then please get on touch and we will help you resolve the problem.

Online courses can be cancelled within 30 days from when you have subscribed. If you have booked the wrong course or want to move to another course then please get in contact with us.

Most one day and advanced workshops start at 10.00am on the first day and between 3.00pm and 4.00pm on the last. So a one day workshop will run between 10.00am and 3.00pm- 4.00pm. You will receive joining instructions before the workshop advising you of specific times, arrangements for accommodation if applicable and guidance on what camera equipment you will need and recommendations on clothing and other preparations.

Generally our workshops AND TOURS are suited to all levels. If you are a real beginner then please call us for some further advice. If you are at all unsure of what level you are or whether a particular workshop is suited to you, please do not hesitate to call or email us. We would be very happy to help you select the right workshop.

Yes there is. If you need to make additional travel arrangements then please ensure that these are flexible or wait for us to confirm the workshop is going ahead. If we are not able to run the workshop then you can have a full refund or transfer to another workshop or class.

If it is included in the workshop, class or course, the yes. If you wish to share with another person then please get in contact with us. We can usually offer a discount in these cases.

Please get in touch with us so we can arrange a new link for you.

Our digital books are in PDF format so can be read on most devices without any special apps or software.

Postage varies by book (ie the size and weight) and destination. When buying your book you will be presented with the postage costs at check out. Import taxes are the responsibility of the buyer. We will ship with a customs form stating that it is a book with a value of £10.

Please get in touch with us so we can investigate.

Please get in contact and we will see if we can make a special delivery for you.